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Stay Proceed
Multiple Online Account Access Email Notifications: Due to an update on our system over the weekend, members are receiving a backlog of email and SMS notifications in regards to login attempts, debit card transactions, ACHs, and direct deposits. If you continue to receive "Login Failed" notifications, please change your password as a precaution or call our Member Support Team at 800.728.8943.

Contact Us

At Partners 1st "U" are the difference. Your success defines us. So if you have a question, concern, or simply need some assistance, please feel free to reach out.

Holiday Schedule

From your family to ours, we all enjoy a day off here or there to be with our communities. So our employees and their families can be in observance, Partners 1st Federal Credit Union will be closed of the following holidays:

  • 2025
  • Wednesday, January 1st - New Year’s Day
  • Monday, January 20th - Martin Luther King Day
  • Monday, February 17th - Presidents' Day
  • Monday, May 26th - Memorial Day
  • Thursday, June 19th - Juneteenth
  • Friday, July 4th - Independence Day
  • Monday, September 1st - Labor Day
  • Monday, October 13th - Columbus Day
  • Tuesday, November 11th - Veterans Day
  • Thursday, November 27th - Thanksgiving Day
  • Wednesday, December 24th - Christmas Eve (open until 12pm noon)
  • Thursday, December 25th - Christmas Day
  • Wednesday, December 31st - New Years Eve (open until 1pm)

Email:
partners1st@partners1stcu.org

Phone:
(800) 728-8943 (Toll Free)
(260) 471-8336

Days/Hours Open:
8:00am - 6:00pm EST Monday - Friday
9:00am - noon EST Saturday

Fax (Main Office):
260.471.7643

Fax (Member Support):
1.888.343.1984

Mailing Address:
Partners 1st Federal Credit Union
1330 Directors Row
Fort Wayne, IN 46808

Routing Number:
274973316

To report a lost or stolen Partners 1st VISA Debit or Credit Card, please contact (800) 728-8943. For after hours, call (877) 445-0584 for debit cards or call (888) 999-7557 for credit cards.

To activate your credit card, please contact (888) 999-7557. For international users, contact (531) 262-5299. To approve your credit card's digital wallet, please contact (844) 646-5467.

To activate your debit card or change your PIN, contact (800) 992-3808. To approve your debit card's digital wallet, please contact (844) 646-5465.