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Core Upgrade Updates: Partners 1st members can now use the CO-OP Shared Network at other institutions. Non-Partners 1st members cannot conduct transactions at our branches currently but can view other CO-OP Shared Network institutions with our Location Finder. We are working to get it back up and running for non-members as soon as possible. Navigate the core upgrade like a pro with the new tips available under the "Core Updates" section of our website or click here.

Avoid COVID-19 Scams

Don’t Give Out Personal Information

Partners 1st truly cares about your health and safety. Unfortunately, scammers may try to use these difficult times to take advantage of others. There have been reports that members of several financial institutions were being contacted by scammers posing as employees of credit unions and attempting to obtain personal information. We would like to remind you not to give out private information such as credit card numbers, your social security number, account numbers, etc. if you are ever contacted by anyone asking to verify this kind of information.

Partners 1st will never ask you for this information via phone, email or text since we already have it in our records!

If you believe you were contacted by a scammer, please end the call immediately and contact the Partners 1st Contact Center at 800.728.8943.

How do you know if it’s a scam?

Some of these scams look very convincing with caller IDs that might match your financial institution’s phone number and e-mails that look nearly identical to what you would typically receive from them.

For more info on what to look out for, please visit the FTC’s website:

Stimulus Check Scams

There are also scams regarding the recent stimulus checks being sent to millions of Americans. If you receive calls, emails, or other communications claiming to be from the Treasury Department and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond. These are scams.