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Stay Proceed

Beware of Spoofs

Spoof calls are fraudulent phone calls that appear to come from a trusted source – your credit union or our card processor. However, these calls are actually from scammers trying to steal your personal information.

What You Need To Know

  • Caller ID can be faked. Just because the call appears with our name does not mean that it is legitimate.
  • We will never ask for your sensitive information over the phone. Such as your full Social Security number, passwords, or account numbers.
  • If something feels off, hang up. If you weren’t expecting a call from us or the caller is asking for suspicious information, hang up and call us directly. You can always search our number online and find it on our Contact Us page.

How To Stay Safe

Your security is our top priority. If you receive a suspicious call, do not share your personal or financial details with the caller. Instead, hang up and call us directly, immediately. It’s better to initiate a call with us than to accept a call from a scammer.

Stay alert and help us stop fraud in its tracks.