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Core Upgrade Updates: Partners 1st members can now use the CO-OP Shared Network at other institutions. Non-Partners 1st members cannot conduct transactions at our branches currently but can view other CO-OP Shared Network institutions with our Location Finder. We are working to get it back up and running for non-members as soon as possible. Navigate the core upgrade like a pro with the new tips available under the "Core Updates" section of our website or click here.

Beyond The Transaction Member Newsletter - Spring 2024

By the end of the month, we will have a new and improved core upgrade for all of us to benefit from. Here are a few things to know as we get closer to our go-live date!

Week Before Go Live

To finalize our system, we will be closing some services temporarily starting around 4pm on Friday, April 26. These services include account access through online and mobile apps, CO-OP Shared Network, Partners 1st ATMs, and branch drive-thrus. On Saturday, April 27, all branches will be closed. All this is in preparation for launching our new system on Monday!

As we approach this week, please note these temporary closures and conduct your transactional business accordingly. Note: You will still be able to use your debit and credit cards during this downtime.

When We Go Live!

Starting on Monday, April 29, when you visit a branch, you will first need to present your ID. On your first visit, your ID will be scanned into our system. Every time you visit the branch moving forward, your ID will be the key to looking up your accounts.

Plus, you will see new branch equipment that will streamline the transaction process. Equipment like check scanners, will scan and upload your check’s information instantly into our system.

At the end of each branch visit, you will now have the option to receive eReceipts. Instead of filling your wallet with receipts (and potentially losing them), you can access them all via text or email.

Other Key Things To Know

  1. During this transition period, you will receive two statements. The first one will be from our current statement provider with your 4/1 – 4/26 transaction history. The second one will be from our new statement provider, covering your 4/27 – 4/30 transaction history.
  2. You can nickname accounts! Knowing member numbers and account numbers won’t be important anymore. Instead, recognize your accounts with names you understand and help keep your finances organized.
  3. If you have a qualifying rewards account, your points have been building! In late May, you can start redeeming these points with our new rewards system, uChoose Rewards.

We are excited to transfer to our new system and provide you with an improved core system with enhanced security features. You may see more changes as we move closer to our go-live date on April 29th. For the latest information about our core system upgrade, visit our website, call, or stop by your local branch.

Don’t Miss This Scholarship Opportunity!

The Charles M. Cook Scholarship is awarded to qualified high school seniors* or full-time undergraduate students who express academic excellence and in financial need.

To Apply:

  • Filled out the Charles M. Cook Scholarship application
  • Have a Partners 1st Federal Credit Union account in good standing
  • High school, trade school, or college transcript
  • Letter of recommendation
  • Photo of yourself

Winner recipients win up to $15,000 in academic aid for the 2024-2025 school year. Please submit your application via mail or to by May 31, 2024, to be considered.

* A high school student must have met the requirements to graduate or graduate by the end of the current school year.

Apple blossom feature
Festival Blossoms Back

Virginia, this one’s for you!

The 10-day Shenandoah Apple Blossom Festival is back starting April 26 – May 5. Once again, we are sponsoring the Esports Free Play Tournament where you can show off your Smash Bros skills for the chance to win prizes. Don’t miss out on this free event on April 27th and 28th at Bright Box Theater from 11am to 3pm.

For more information, visit the Shenandoah Apple Blossom website.

Take control of your finances by discovering all of the opportunities available for U. Learn more at

Find, Like, & Follow Us

We’ve expanded our reach! You can find us on Facebook, Instagram, LinkedIn, AND X (formerly Twitter) now! Each platform is great for staying up to date about current promotions and programs made for U, discovering new blogs, and more.

Join our online community today.

Upcoming Events
Shenandoah Apple Blossom Festival - Winchester, Virginia

Partners 1st will be sponsoring the E-Sports Free Play Tournament with Super Smash Bros. on Saturday, April 27th and Sunday, April 28th, providing prizes, swag, and account information to spectators and players. Find more information about the festival here:

Core Upgrade Closure

Branches will close by 4pm on April 26th through April 28th. Account access through online and mobile apps, CO-OP Shared Network, and Partners 1st ATMs will temporarily unavailable during this period as we transition to our new core computer system.

Core Upgrade Goes Live!

We will flip the switch on our new system on Monday, April 29, 2024!

Memorial Day - Branches Closed

Partners 1st will be closed on Monday, May 27, 2024.

As always, you can access your accounts online 24/7/366.

Juneteenth - Branches Closed

Partners 1st will be closed on Wednesday, June 29, 2024.

As always, you can access your accounts online 24/7/366.

Printable Version - Beyond The Transaction - Spring 2024